Privacy Policy

1. Who We Are

CHZero Emissions Ltd. (“CHZero”, “we”, “our”, or “us”) is a Calgary-based company providing mobile gas compression and emissions reduction services to the oil and gas industry in Western Canada. Our website is located at www.chzeroemissions.com.

2. What Personal Information We Collect

We collect personal information only when it is reasonably necessary for the purposes described in this policy. The information we may collect includes:

• Contact form submissions: When you complete a contact or inquiry form on our website, we collect your name, email address, phone number, company name, and the content of your message.
• Email correspondence: If you contact us directly by email, we collect the information you provide in that communication.
• Website usage data: We collect anonymous or pseudonymous data about how visitors use our website through analytics tools (see Section 6 – Cookies and Analytics).

We do not collect sensitive personal information (such as financial account numbers, government identification numbers, or health information) through our website.

3. Why We Collect Personal Information

We collect and use personal information for the following purposes:

• To respond to inquiries, quote requests, or messages you send us through the website;
• To communicate with prospective and existing clients about our services;
• To understand how visitors use our website so we can improve it;
• To comply with applicable legal and regulatory requirements.

We will not use your personal information for any purpose other than those identified above without first obtaining your consent.

4. Legal Basis and Consent

Under Alberta’s PIPA, we collect, use, and disclose personal information with your consent, which may be express (e.g., submitting a contact form) or implied (e.g., providing a business card or initiating correspondence). By submitting information through our website, you consent to the collection, use, and disclosure of that information as described in this policy.

You may withdraw your consent at any time by contacting our Privacy Officer (see Section 10). Please note that withdrawing consent may affect our ability to continue a business relationship with you.

5. Sharing and Disclosure of Personal Information

CHZero does not sell or rent personal information to third parties. We may share information in limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., email hosting, website analytics). These providers are contractually required to protect your information and use it only for the services they provide to us.
• Legal requirements: We may disclose personal information if required by law, court order, or government authority, or to protect the rights, safety, or property of CHZero or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred as part of that transaction, subject to the same protections described in this policy.

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to help us understand how visitors interact with our site. Cookies are small text files stored on your device by your browser.

We use cookies for the following purposes:

• Analytics: We use analytics tools (such as Google Analytics) to collect anonymous data about website traffic, pages visited, and user behaviour. This data is aggregated and does not identify individual visitors.
• Functionality: Certain cookies are necessary for the website to function properly.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.

We do not use cookies for targeted advertising or to track you across third-party websites.

7. Data Retention

We retain personal information only as long as it is needed for the purpose for which it was collected, or as required by law. Contact form submissions and correspondence are typically retained for a period of up to three (3) years for business and recordkeeping purposes, after which they are securely destroyed or anonymized.

8. Protection of Personal Information

CHZero takes reasonable precautions to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data in transit. Access to personal information within our organization is limited to individuals who need it to perform their job functions.

No method of transmission over the internet or electronic storage is completely secure. While we implement industry-standard safeguards, we cannot guarantee absolute security.

9. Your Rights

Under applicable Canadian privacy legislation, you have the right to:

• Access the personal information we hold about you;
• Request correction of any inaccurate or incomplete information;
• Withdraw consent to the collection, use, or disclosure of your personal information (subject to legal and contractual restrictions);
• File a complaint with our Privacy Officer or with the applicable privacy regulator if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer using the information in Section 10 below. We will respond to your request within 30 days, or notify you if we require additional time.

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta at www.oipc.ab.ca.

10. Contact Our Privacy Officer

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

11. Links to Third-Party Websites

Our website may contain links to third-party websites. CHZero is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.